If you’re locked out of your Net10 Wireless phone because you forgot your password, PIN, or pattern, don’t worry—you’re not alone.
Many users find themselves in this situation and wonder what to do next. Fortunately, there’s a way to reset your locked Net10 phone and get it working again.
This guide explains how to perform a factory reset based on the most common Net10 phone models.
Let’s break it down clearly and simply, so even if you’re not tech-savvy, you’ll be able to follow along.
Read also: How to Unlock Net10 Wireless Phone for Free
Page Contents:
What Does a Factory Reset Do?
A factory reset erases all data on your phone—including apps, contacts, photos, and passwords—and returns it to the state it was in when you first bought it. It’s a useful last resort when you’re locked out or experiencing serious issues with your device.
Important: A factory reset will remove everything on your phone. If possible, back up your important data before proceeding.
The reset method depends on your phone’s manufacturer. Below are step-by-step instructions for some of the most common Net10 phones:
Net10 Samsung Phones Reset
- Turn off the phone completely.
- Press and hold Power + Volume Up at the same time.
- When the Samsung logo appears, release both buttons.
- Use the Volume Down button to highlight “Wipe data/factory reset”.
- Press the Power button to select it.
- Highlight “Yes” and confirm with Power button.
- Once done, select “Reboot system now”.
Net10 Motorola Phones Reset
- Power off the device.
- Press and hold Power + Volume Down together.
- When the menu appears, use Volume buttons to navigate to “Recovery Mode” and press Power to select.
- When the Android logo appears, hold Power and press Volume Up once.
- Navigate to “Wipe data/factory reset”, then confirm.
- After reset, choose “Reboot system now”.
Net10 BLU Phones Reset
- Turn off your phone.
- Hold Power + Volume Up until the recovery screen appears.
- Use Volume buttons to go to “Wipe data/factory reset”, press Power to confirm.
- Choose “Yes” and confirm.
- Reboot the phone once done.
Net10 ZTE Phones Reset
- Power off your device.
- Press Power + Volume Up until you see the recovery screen.
- Use Volume keys to select “Wipe data/factory reset”.
- Confirm the action and wait until it’s complete.
- Reboot the phone.
Google Account Warning (FRP Lock)
If your phone has Factory Reset Protection (FRP) enabled (common with Android 5.1+), after the reset you’ll be asked to enter the Google account credentials that were previously linked to the phone. This is a security feature to prevent stolen devices from being wiped and reused.
What If These Steps Don’t Work?
If you’re unable to reset your phone using these steps, or your phone is a different brand, you can:
- Visit Net10 Wireless Support
- Use their automated assistant or search by your phone’s brand and model.
- Contact Net10 customer service directly at 1-877-836-2368.
Getting locked out of your phone can be stressful, but with the right steps, it’s a fixable issue. Make sure to follow the reset instructions based on your specific device brand.
Frequently Asked Questions
Q: Will a factory reset remove my phone number or service?
A: No. Your phone number and service are tied to your SIM card and Net10 account, not the phone’s memory.
Q: What if I don’t know the Google account linked to the phone?
A: You’ll need that account info to finish setup after a reset due to Factory Reset Protection. If you can’t access it, call Net10 for help.
Q: Is this the same as removing a screen lock without resetting?
A: No. These steps will erase your phone. There’s no official way to bypass the lock without resetting unless you know the credentials.