Switching phone carriers can be a hassle, but Tracfone aims to make it easier. You might wonder if you can keep your current phone and number when moving to Tracfone. Yes, in many cases you can keep both your existing phone number and device when switching to Tracfone service.
The process is simple. Tracfone allows you to transfer your phone number from another carrier. You can also often use your current phone with Tracfone, as long as it’s compatible with their network. To check if your phone will work, you’ll need to enter its IMEI number on Tracfone’s website.
By keeping your phone and number, you avoid the need to buy a new device or inform contacts of a number change. This can save you money and make the transition to Tracfone smoother.
Key Takeaways
- You can often keep your current phone number when switching to Tracfone
- Many existing phones are compatible with Tracfone’s network
- Keeping your phone and number can make switching to Tracfone easier and more affordable
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Eligibility for Phone and Number Retention
Keeping your current phone and number with Tracfone depends on a few key factors. You’ll need to check if your device is compatible, understand Tracfone’s network, and know how to port your existing number.
Checking Device Compatibility
To use your current phone with Tracfone, you’ll need to make sure it’s compatible. Tracfone uses a system called KYOP (Keep Your Own Phone).
To check compatibility:
- Find your phone’s IMEI, MEID, or ESN number. You can usually find this by dialing *#06# or in your phone’s settings.
- Go to Tracfone’s website and use their compatibility checker.
- Enter your device information.
If your phone is compatible, you can move forward with switching to Tracfone. If not, you might need to consider getting a new device.
Understanding Tracfone’s Network
Tracfone doesn’t have its own network. Instead, it uses other major carriers’ networks. This is called an MVNO (Mobile Virtual Network Operator).
Tracfone uses networks from:
- Verizon
- AT&T
- T-Mobile
Your phone needs to be compatible with at least one of these networks. If your phone was originally from one of these carriers, it’s likely to work with Tracfone.
Porting Your Existing Number
You can usually keep your current phone number when switching to Tracfone. This process is called porting.
To port your number:
- Don’t cancel your current service. Keep it active until the port is complete.
- Get your account number and PIN from your current carrier.
- When activating your Tracfone service, choose the option to transfer your number.
- Provide Tracfone with your current phone number, account number, and PIN.
The porting process usually takes 24-48 hours. During this time, you might have limited service on both your old and new phones.
Transferring Service and Upgrading Devices
Tracfone offers options to transfer your service and upgrade your device while keeping your number and benefits. You can move to a new phone or switch to a smartphone with ease.
Transferring to a New Tracfone Device
You can transfer your Tracfone service to a new device quickly. First, make sure your new phone is activated. Then, go to the Tracfone website or call customer service.
You’ll need your current phone’s serial number (MEID) and your new phone’s MEID. Enter these numbers when prompted. Your service, including your phone number and remaining airtime, will move to the new device.
The process usually takes a few hours. During this time, your old phone may lose service. Once complete, your new phone will be ready to use with your existing number and plan.
Keeping Your Airtime and Service Plan
When you transfer to a new Tracfone device, your airtime and benefits carry over. This includes:
- Remaining minutes, texts, and data
- Service days
- Rewards points
Your plan stays the same unless you choose to change it. Remember, airtime expires after 180 days of non-use or 30 days after service suspension.
To check your balance after transfer, dial 611611 from your new phone. You can also log into your Tracfone account online to view your current airtime and service days.
Choosing a Smartphone Upgrade
Upgrading to a smartphone gives you access to more features and apps. Tracfone offers a range of affordable smartphones. When choosing an upgrade:
- Check compatibility with your current plan
- Consider storage space for apps and photos
- Look at battery life and screen size
You can bring your own phone to Tracfone if you prefer. Make sure it’s unlocked and compatible with Tracfone’s network. This option lets you keep a device you like while enjoying Tracfone’s low-cost plans.
If you’re unsure about upgrading, Tracfone’s website has a phone comparison tool. It helps you pick the right smartphone for your needs and budget.
