This tutorial includes instructions on how to force restart, do soft reset, clean app data and app cache, and fix app crashes on LG Rebel 4.
Some procedures needed when you’re trying to troubleshoot LG Rebel 4 are soft reset, force restart, and clearing app cache. It depends on the type of problem you face.
Soft reset power your phone back on without deleting any data. Force restart is needed when your device is unresponsive. Meanwhile, clearing app cache will delete any temp file that may cause your system to crash.
Here we cover all those three and give you a step by step tutorial. It’s easy to follow and memorize. By the end of the article, you’ll be somewhat of an expert regarding LG Rebel 4 troubleshooting.
How do I soft reset my LG Rebel 4?
The list below explains how to soft reset LG Rebel 4:
- Press and hold the Volume Down key and the Power key. Hold together for several seconds until the phone is turned off. As a note, LG Rebel 4’s power key is located on the back.
- Wait until the phone reboots. While still pressing the two buttons, wait until the phone’s screen lights up again.
- Release the keys. Release them once you see the LG logo on the screen.
- Wait until the restart is completed. Congratulations, now you can use the phone normally.
There are several causes why you would need soft reset. If you suspect an app cache is causing an issue, but don’t know which app, soft reset will help you resolve this. By doing a soft reset, you’ll terminate all apps altogether and restart it to a fresh state.
Read also: TracFone LG Rebel 4 User Manual
How do I force restart a frozen LG Rebel 4?
A frozen phone could be caused by several factors. A frozen phone is unresponsive to any touch input. Some people would panic when this situation happens. But most of the time, you can resolve this by simply doing force restart.
Force restart is similar to soft reset. Like the soft reset tutorial in the point above, you need to press the Power key and the Volume Down key simultaneously for 11-12 seconds. Then wait for the phone to reboot.
How do I clear app cache and app data on my LG Rebel 4?
To clear an app’s temp data, here’s how to clear app cache on LG Rebel 4:
- Open the apps list. On LG Rebel 4, you can do it by swiping left from the Home screen.
- Go to the “Settings” app. Tap the “Settings” icon to open.
- Tap “General.” Then tap “Apps & notifications”.
- Tap “App info.” Here, you will see a list of apps that are installed on your phone. Tap your desired app.
- Find “Storage”. Once inside the app’s detail page, tap “Storage.”
- Tap “Clear cache.” A confirmation window will pop up, touch “OK.” The cleaning would take a second and you’ll notice the cache is now at 0 kb.
As for app data, explained below the steps on how to clear app data on LG Rebel 4:
- Go to Settings > General > Apps & notifications. Go through the same route as clearing the app cache.
- Tap “App info.” Then pick the app which app data you want to delete. Then find and tap “Storage.”
- Tap “Clear Data.” On the app’s detail page, find the “Clear data” button then tap it.
- Confirm the deletion. When a prompt window appears, tap “OK” to proceed.
Clearing app cache and app data could resolve problems on your device, not to mention it will clear up some storage in your phone’s memory.
App cache stores temporary files of an app. You can safely delete it because most of the time, users rarely need these files anymore. App data stores databases and user data such as login information, etc. When you delete it, you might need to re-login to the app.
How do I fix “Unfortunately app has stopped” error on my LG Rebel 4?
The steps below resolve how to fix “Unfortunately app has stopped” error on LG Rebel 4:
- Clear the app’s cache or storage. Sometimes, clearing old data could resolve app crash. It’s because the current data may contain bugs that cause the app to crash. Follow the tutorial in the previous section to clear app cache and app data.
- Check the SD card. A faulty SD card can cause an app to not run properly. This happens because the app can’t access the SD card to store the files it’s needed. Inspect your SD card whether it is broken, scratched, or shifted from its slot. Also, check whether it runs out of free storage space.
- Reinstall the app. Uninstall the app then download it again from Google Play Store. This will ensure your phone to get the most upgraded version of the app. Often, an outdated app can no longer run on your device because it’s no longer supported. Upgrading is the only fix you need in this case.
- Soft reset the device. If your phone has been turned on for a long time, simply restarting it could resolve many problems, including apps that crashed. Follow the steps above on soft reset to do this.
- Do factory reset. Only do this when you have no other options and the app is so important to you. Doing factory reset will return your phone to its “blank” state. Apps and files will be erased. Don’t forget to back up everything.
It’s annoying when you want to use an app, instead, the app is crashed and you got a notification saying “Unfortunately app has stopped.” This issue is generally easy to resolve because it’s only centered on one problematic app. Follow our guidelines above to fix errors caused by a crashing app.
So, that’s all the tutorial you need to know in this article. With this guideline in hand, now you know what to do when troubleshooting LG Rebel 4. As you can see, it doesn’t take an experienced technician to do the fixing above. You can do it by yourself.
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